Support — AgroChain

Last updated: 15 July 2026

AgroChain is a farm-to-consumer traceability app for wheat and sugarcane supply chains in Pakistan, developed by the Precision Agriculture Lab, Department of Computer Science, University of Agriculture, Faisalabad.

Contact: Email saqibutm@outlook.com or WhatsApp +92 300 1750077
We aim to respond within 2–3 business days.

Getting started

Sign in with your 11-digit mobile number (starting with 0) and password — no email address is needed. New here? Tap "Don't have an account? Sign Up" on the sign-in screen to create one.

Common questions

The app includes a built-in FAQ screen (Settings → FAQs) covering how to register a batch, scan a QR code, and read a quality report. If your question isn't covered there, contact us using the details above.

Account deletion

You can permanently delete your account and profile data at any time from Settings → Delete Account — no need to contact us first. See our Privacy Policy for details on what happens to your data when you do.

No longer have the app installed, or can't sign in? Request deletion instead by emailing saqibutm@outlook.com with your registered mobile number, or message us on WhatsApp at +92 300 1750077. We'll confirm and action the request within 2–3 business days.

Reporting a bug or a product-quality issue

App bugs: email or WhatsApp us using the details above. A product-quality concern about a specific batch of wheat or sugarcane (e.g. after scanning its QR code): use the "Report Issue" button on that product's traceability screen — no account required.